Billing Terms and Conditions

These Billing Terms and Conditions ("Agreement") outline the terms and conditions under which Widewo ("Store," "we," or "us") provides products and services to customers ("Customer" or "you"), as well as the billing, payment, shipping, and return policies for purchases made through the Widewo online store. You agree to be bound by these terms and conditions by placing an order with Widewo.

  1. Contact Information: Store Name: Widewo Phone: +1 910-722-9680 Email: Address: 7095 Hollywood Blvd ste 586, Los Angeles, California 90028, United States.

  2. Currency: All transactions on the Widewo online store are conducted in United States Dollars (USD). Prices displayed on the website are inclusive of applicable taxes, but do not include shipping fees, which may be calculated and added during the checkout process.

  3. Payment Methods: Widewo accepts the following payment methods: Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay. We utilize secure payment gateways to ensure the safety and confidentiality of your payment information.

  4. Order Process: Once you have selected the desired products from the Widewo online store and completed the checkout process, you will receive an order confirmation via email. Please ensure that all the information provided during the ordering process is accurate and up to date. Order processing typically takes 2-3 business days, during which we will prepare your order for shipment.

  5. Shipping: We offer free shipping for all orders within the United States. Shipping times may vary depending on the destination and carrier. On average, shipping times range from 3-6 business days from the date of dispatch. Please note that any delivery dates provided are estimates and not guaranteed.

  6. Return Policy: Widewo offers a 30-day return policy for all eligible products. If you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving them. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging. Certain products, such as personalized or customized items, may not be eligible for return unless they are defective or damaged.

To initiate a return, please contact our customer support team at or by phone at +1 910-722-9680. We will provide you with instructions on how to return the item(s). Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective/damaged product.

  1. Refunds: Upon receiving the returned item(s), we will inspect them to ensure they meet the return eligibility criteria. If the returned product(s) pass inspection, we will process a refund to your original payment method within 5-8 business days. Please note that it may take additional time for the refund to appear on your account statement, depending on your bank or payment provider.

  2. Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request, but please note that if the order has already been processed and shipped, cancellation may not be possible. In such cases, you may initiate a return once you receive the product(s) and follow the return process outlined in Section 6.

  3. Customer Support: Should you have any questions, concerns, or require assistance with your order, our customer support team is available to help. You can reach us by email at or by phone at +1 910-722-9680 during our business hours, which are Monday to Friday, 9:00 AM to 6:00 PM (EST). We strive to provide timely and helpful support to ensure your shopping experience with Widewo is pleasant and satisfactory. 

  1. Order and Product Accuracy: We make every effort to ensure the accuracy of product descriptions, pricing, and availability on the Widewo online store. However, in rare cases, errors or inaccuracies may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. In the event that an error affects your order, we will notify you promptly and provide you with the option to proceed with the order under the corrected terms or cancel the order for a full refund.

  2. Taxes and Duties: For orders shipped within the United States, applicable sales taxes will be added to the total purchase price during the checkout process. For international orders, additional customs duties, taxes, and fees may apply upon importation. These charges are the responsibility of the Customer and are not included in the product price or shipping fees. Please consult your local customs office for more information on potential charges.

  3. Force Majeure: Widewo shall not be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, transportation disruptions, or governmental restrictions.

  4. Modification of Terms: We reserve the right to modify or update these Billing Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Widewo website. It is your responsibility to review these terms periodically for any updates or changes. Continued use of the Widewo online store after modifications to the terms indicate your acceptance of the revised terms.

  5. Governing Law and Jurisdiction: These Billing Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of New York, without regard to its conflict of laws principles. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located within the State of New York.

  6. Entire Agreement: These Billing Terms and Conditions, together with the Widewo Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Widewo regarding the billing, payment, shipping, and return processes. Any failure to enforce any provision of this Agreement shall not constitute a waiver thereof.

If you have any further questions or require additional clarification regarding these Billing Terms and Conditions, please do not hesitate to contact our customer support team. We appreciate your business and look forward to serving you at Widewo.

Last Updated: 05/16/2023